Continuous Quality Improvement

Anyinginyi are ded­i­cat­ed to con­tin­u­ous qual­i­ty improve­ment (CQI) and answer­ing the ques­tion How can we do this better?”

Across the organ­i­sa­tion we are com­mit­ted to best prac­tice and pro­vid­ing a safe and qual­i­ty health ser­vice for our clients. We look for gaps in the care we pro­vide and con­tin­u­al­ly work towards pro­viding bet­ter care. 

Our CQI pro­gram uses the prin­ci­ples and frame­work from the Abo­rig­i­nal Med­ical Ser­vices Alliance North­ern Territory’s (AMSANT) NT CQI program.

Our con­tin­u­ous qual­i­ty improve­ment ini­tia­tives include:

  • using Com­mu­ni­care and My Health Record to man­age client health records electronically
  • analysing our per­for­mance against the North­ern Ter­ri­to­ry Abo­rig­i­nal Health Key Per­for­mance Indi­ca­tors (NT AHKPIs) every six months
  • using inci­dent report­ing to inves­ti­gate and analyse ways we can improve
  • hav­ing a sug­ges­tion box for clients to have a say about our service
  • encour­ag­ing staff to raise oppor­tu­ni­ties for improve­ment with their Sec­tion Man­ag­er, Clin­i­cal Direc­tor or CQI Facilitator.